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Measures to prevent infection spread

To provide you with a peace of mind

  • Given that the effects of coronaviruses are expected to be prolonged, Hotel Gyokusen strives to prevent the spread of infection and puts the highest priority on ensuring that everyone can use the service with peace of mind.
    Therefore, considering "hygiene management" and "3 dense avoidance" as an axis, "a closed space with poor ventilation" announced by the Ministry of Health, Labor and Welfare, "a dense place where people gather and spend", "unspecified number of people contact We will thoroughly implement the following measures as a service standard at Hotel Gyokusen, which is "3.
    Regarding the new hygiene control measures for coronavirus infection
    As part of measures against infection by the new coronavirus, Hotel Gyokusen takes the following measures in consideration of the health and public health of our customers.

    ■Temperature measurement at check-in
     We ask all customers to complete the thermometry and health check sheet.
     If you have a fever, etc., we may refrain from staying according to the instructions of the public health center.
    ■Periodically disinfect and sterilize the facility, elevators, vending machines, etc.
     In the guest room cleaning (door knobs, remote controls, switches, etc.), we thoroughly disinfect and sterilize.
    ■Installation of disinfecting alcohol at various places in this facility
    ■Wearing a mask during customer service at the facility
    ■Thorough management of staff health and hygiene(Temperature measurement and record confirmation before coming to work)

    ≪Specific measures≫
    【To everyone arriving by car】
    ·For the time being, we will refrain from the car movement service by the staff at arrival / departure
     I will.The staff will guide you to the parking location.

    【Check In】
    ·Acrylic boards are installed at the front counter to prevent “splash infection”.
    ·In order to avoid congestion at the front counter, we hand out numbered tickets at check-in
     I will.You may be required to wait on the lobby sofa upon arrival.
    ·For the time being, we will refrain from the welcome drink (tea) service upon arrival.

    【Guidance to the room】
    ·For the time being, we will refrain from passengers and staff riding in the elevator.
     The staff in charge will meet you at the accommodation floor and guide you to your room.
    ·For the time being, the neighborhood information guides have not been placed in the room.
     If you wish, we will inform you at the front desk.Please do not hesitate to contact us.

    ·For meals, in order to avoid private rooms and prepare a private space, kaiseki meals should be prepared in advance.
     We will provide it to some extent.
    (The restaurant seats may be provided at intervals.)
    <We will be preparing at the “meal venue” from check-in on September 14th.>
    ·In order to limit the number of staff entering the room, we will refrain from subsequent dishes and serve food at one time
     I will take it.

    ·We will be preparing a "buffet" from breakfast on Tuesday, September 15 (check-in on September 14).
    ※Depending on the situation, we may change to "Japanese set meal" without notice.

    【Large Communal Bath】
    ·We will resume the sauna business from Saturday, September 19th, but please understand that there are restrictions on the number of people and requests to customers.
    ·Bathing may be restricted to avoid congestion.
    ·Disinfect and sterilize every hour."Undressing basket,Hairdryer,door knob,Dressing room floor,amenities"

    【In-house event】
    ·Yasugi-bushi folk song show may be canceled.

    At this facility, we thoroughly implement measures against coronavirus so that our customers and staff can spend their time safely and safely.
    We kindly ask for your understanding and cooperation regarding the provision of services that are different from usual.