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Frequently Asked Questions

Frequently Asked Questions

【Information on surrounding area】
Can you see the "evening landscape of Lake Shinji" from near the inn?
No I can not see.
I am very sorry, but it will take around 1 hour to the shore of Lake Lake Shinji if you can walk, so we do not recommend y…Continue reading
【Access / Parking】
I will not arrive at the hotel as I go to the car navigation street
Tamatsukuri Onsen Town is a model that guides you to the other side of the building if you register the phone number of the facility in the …Continue reading
【Bathing / Baths】
What kind of bath is a bath?
The hotel boasts of a bath!
The public bath is a spacious hot spring where you can have a simultaneous bathing of 200 boys and girls and 40 …Continue reading
【Access / Parking】
Use JR or Ichibata Electric Railway. Do you have a lot of trains?
No.

Unfortunately, the number of flights is small for both "JR", "Ichibata Electric Railway" and "Route Bus".
I think that you should thin…Continue reading
【Others】
Is there a yukata for women available for rent?
yes, I have.

Although it is 500 yen including tax, I do not have such a beautiful yukata, so ladies are popular.
Because both the facility …Continue reading
【Use with children】
Is there a yukata for children?
yes, I have.
Yukata for children are also available in large, medium and small sizes. Because we rarely have opportunities to see children '…Continue reading
【Others】
Is the ladies'plan available for men too?
No.
Unfortunately, this plan was specially made for women (children are OK) so please refrain from men.

To that extent, we will put plan t…Continue reading
【Hotel facilities / Equipment】
Can you go out in the garden and take a walk?
Yes, I can.The Japanese garden that you see immediately after arrival is free walking.
Sometimes I hear your voice such as "I want to touch …Continue reading
【Meals / Restaurants / Bars】
Can you designate the venue for dinner by themselves?
I'm sorry but basically you leave it as being either "chair / table seat", "separate room for meal" or "room meal".
If there is room on that…Continue reading
【Meals / Restaurants / Bars】
I have allergies such as crabs, but can I change the dish?
Yes, I can.Regarding not only allergies of crustaceans but also allergies so as to satisfy everyone, we respond according to your wishes as …Continue reading
【Hotel facilities / Equipment】
Can I go out even in the middle of the night?
Yes, I can.It is possible to enter and leave for 24 hours.
The original entrance (automatic door) closes at 12 o'clock in the evening, but t…Continue reading
【Pets】
I would like to take dogs and cats ...
Not limited to dogs and cats, we do not accept accompanying regardless of size, type.
There are many people who have various obstacles and a…Continue reading
【Hotel / Guest rooms】
Is there a limit on the maximum number of receptionists beyond that limit?
Unfortunately, we can not respond.
If there is a setting of the maximum number of people to be accepted in the plan details column, we ask w…Continue reading
【Hotel facilities / Equipment】
Is there a wheelchair for rent?
Yes, we are preparing two for rental to the customer.(The picture is an example)
If you wish, there are limitations on the number, so please…Continue reading
【Information on surrounding area】
Is there a game machine section that children can enjoy?
yes, I have.
Not only for children, but unexpectedly ... There are adults who keep trying until they sweat lightly, remembering the old days…Continue reading
【Hotel / Guest rooms】
Is it possible to combine with gift certificates, discount tickets, use tickets etc?
No, we are sorry, but you can not use it together with "○ ○ gift certificate" · "○○ discount ticket" · "○ ○ use ticket" etc. unrelated to th…Continue reading